FAQs
What delivery service do you provide?
All our products come with free delivery to the UK (please allow five working days).
Postage prices outside the UK are listed on the international delivery prices page.
Can I return products to Euro Office Supplies?
All of our products are tested before being dispatched to our customers. However, if there is a fault with your item, please return it. We will replace your product at no charge.
If you want to cancel a transaction immediately after your purchase, we can refund the cost if you notify us before the order is dispatched.
If you change your mind about your purchase after it has been sent, we will accept returned products that are as new and with all original packaging in tact. Unfortunately we cannot cover your return postage costs.
All returns must be made within 7 days of your receipt of goods.
Do you accept international orders?
We are very happy to accept orders from anywhere in the world, and have sold many products to international customers. There will be an extra postage charge for non-UK orders - see our international delivery prices page.
We take payment in pound sterling, which will be converted to your local currency by your bank. We can accept non-UK cheques, but these are subject to charges from our bank.
Alternatively, send us your order via email and we can work out total costs for you.
Can you provide a VAT invoice?
Yes. Your order receipt will make reference to VAT, but if you want a full VAT invoice for your records please let us know. If you are based in another EC country and are VAT-registered, please contact separately with your reference number and we won't charge any VAT.
I have another query not listed here.
For all enquiries please get in touch via the contact page or customers@euro-supplies.co.uk. We welcome any feedback and will try our best to answer your questions.
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- Euro Office Supplies Ltd
- customers@euro-supplies.com
- 0845 054 2486
Our Mission
- Great products
- Fast delivery
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- "Accurate description and a pleasure to deal with. To be trusted in the future."
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